General Rules

  • While debating and discussion is fine, we will not tolerate rudeness, profanity (or attempts to bypass profanity filters), insulting posts, personal attacks or purposeless inflammatory posts. Our decision is final in these matters.
  • Please refrain from posting meaningless threads, one word (or short) non-sense posts, or the such.
  • Multiple or repeated posting in order to increase your post count is not allowed.
  • Advertising, spamming and trolling is not allowed. This includes using the forum, email, visitor messages, blog comments, picture comments and private message systems to spam other members.
  • Please wait a reasonable amount of time before bumping posts. For style changes and general ‘how-to’ questions this should be 24 hours. For specific troubleshooting issues, use 12 hours as a guideline.
  • We also do not allow posts or links to sites that are sexual in nature or violate our community standards. The Word of Mouth team shall be the sole arbitrator of what does and what does not violate community standards.
  • Discussion of illegal activities such as software and music piracy and other intellectual property violations are not allowed.
  • Each member is allowed one login account. Registering with multiple accounts is not allowed.
  • While we are quite happy to have constructive comparative conversations about competitor’s products, we will not tolerate blatant adverts or the sort of ‘ooh look, yet another bulletin board’ threads. Also, we would appreciate it if you refrain from blatant bashing of other boards.
  • We reserve the right to remove offensive posts without notice.
  • This is an English language forum so please post in English. The occasional word or phrase in another language is usually acceptable, if it is commonly understood. Not all users have English as their first language so please take this into account when reading posts.
  • Posts arguing about company policies are not allowed. You can fill out a support ticket if you have issue with company policies.
  • Posts discussing moderator actions are also not allowed.
  • Also while these rules cover most common situations, they cannot anticipate everything. Consequently we reserve the right to take any actions we deem appropriate to ensure these forums are not disrupted or abused in any way.
  • You cannot post any affiliate or referral links, or post anything asking for a referral. Such posts will be subject to removal.
  • You cannot post advertisements or notices for contests.
  • Support tickets should be considered to be confidential information. Support tickets posted in the forums will be deleted.
  • We also reserve the right to ban anyone who willfully violates the forum rules, as access to our support forums are a privilege and not a right. A banned customer is still entitled to support from the support system.

Advertising Services and Solicitation

We do not allow people to post threads or to send private messages or emails to users here that advertise or solicit any products, services, funds or donations. Explicit advertising and soliciting in signatures is also prohibited. Note: The only exception to this is for language pack submissions as described below.